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How does the complaints procedure work?
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Which glass panes are made of safety glass?
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How do I check the status of my order?
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Is it possible to order doors directly from Erkado, preferably with installation?
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Can I obtain the original declaration (attestation)?
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Why is the name of the door (model) not on the certificate (declaration, certificate)?
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What certificates (declarations, approvals) are required?
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Is the tint of VSG and SHM glass identical?
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What is VSG glass?
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How to clean frosted tempered glass?
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Can doors be shortened?
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What should be the clearance between the door and the floor?
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What does the category of interior doors mean?
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Is the dealer obliged to adjust the door during the guarantee period?
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Can I adjust the doors myself?
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What is a savings lock?
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How do I determine the level at which the frame will be mounted?
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How to choose a door frame?
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What dimension should the door opening be?
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What are the delivery times?
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How do I get a quote for a door?
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When to choose a door?
Frequently asked questions (FAQ)
Here you will find answers to the most common questions about our products and distribution